Privacy policy

Privacy Policy

General Information

This Privacy Policy provides detailed information about what happens to your personal data when you visit our website at www.ressue.eu.

Personal data means any data that can personally identify you. We strictly adhere to the legal regulations, in particular the General Data Protection Regulation ("GDPR"), when processing your data, and we attach great importance to ensuring that your visit to our website is absolutely secure.

Controller

The controller responsible for the collection and processing of personal data on this website is:

First name, Last name: Dzenis Burnic Address: Markweg 2 Zip code, City: 59073 Hamm Country: Germany

Email: info@ressue.eu

Cookies

To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device. Cookies cannot execute programs or transmit viruses to your computer system.

Cookies that are necessary for the electronic communication process or for the provision of certain functions you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. If other cookies (e.g. cookies for analyzing your browsing behavior) are stored, they will be treated separately in this privacy policy.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Web Analysis Tools and Advertising

1.1 Google Analytics

Our website uses the web analysis service Google Analytics. The provider is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

The legal basis for the processing of your data is the consent you gave through the cookie consent tool, pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR.

a) Demographic Features in Google Analytics

Our website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain statements about the age, gender, and interests of the site visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the section "Objection to data collection".

 

b) Data processing agreement

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

c) Storage duration

Data stored on a user and event level by Google that is associated with cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. For more information, please see the following link: https://support.google.com/analytics/answer/7667196?hl=en

d) Objection to data collection

You can prevent the storage of cookies by adjusting your browser software accordingly, but please note that if you do this, you may not be able to use all the functions of this website to their full extent.

You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser add-on for deactivating Google Analytics available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. If you delete the cookies on your computer, you will need to set the opt-out cookie again.

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

You can also find more information on data protection in Google's privacy policy: https://policies.google.com/privacy?hl=en&gl=en

Social media 1.1

Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA ("Facebook") are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=en_US.

To protect your data when visiting our website, the Facebook plugins are not integrated without restriction but only using an HTML link (so-called "Shariff" solution from c't) on the page. This integration ensures that when you call up a page of our website that contains such plugins, no connection is made to Facebook's servers yet. Only when you click on the Facebook button will a new window of your browser open and call up Facebook's page where you can click the Like or Share button.

For information about the purpose and scope of data collection and further processing and use of data by Facebook, as well as your rights and setting options to protect your privacy, please see Facebook's privacy policy at: https://www.facebook.com/privacy/explanation.

1.2 Instagram plugin

Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example, in the form of an "Instagram camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

To protect your data when visiting our website, the Instagram plugins are not integrated without restriction but only using an HTML link (so-called "Shariff" solution from c't) on the page. This integration ensures that when you call up a page of our website that contains such plugins, no connection is made to Instagram's servers yet. Only when you click on the Instagram button will a new window of your browser open and call up Instagram's page.

 

Informationen über den Zweck und Umfang der Datenerhebung und die weitere Verarbeitung und Nutzung der Daten durch Instagram sowie Ihre diesbezüglichen Rechte und Einstellungsmöglichkeiten zum Schutz Ihrer Privatsphäre finden Sie in der Datenschutzerklärung von Instagram unter: https://instagram.com/about/legal/privacy/.

1.3 Twitter Plugin

Our website uses features of the Twitter service. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA ("Twitter").

To increase the protection of your data when visiting our website, the Twitter plugins are not integrated unrestrictedly, but only using an HTML link (so-called "Shariff" solution from c't) on the page. This integration ensures that when a page of our website containing such plugins is called up, no connection is made to Twitter servers. Only when you click the Twitter button, a new window of your browser opens and calls up the Twitter page.

When using Twitter and the "Re-Tweet" function, websites visited by you are linked to your Twitter account and published in your Twitter feed. This results in data being transmitted to Twitter. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. For details, please refer to Twitter's privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

For more information on the purpose and scope of data collection and further processing and use of data by Twitter, as well as your related rights and options for protecting your privacy, please see Twitter's privacy policy: https://twitter.com/privacy.

Google Maps

Our website uses the Google Maps map service provided by Google via an API (Application Programming Interface).

To ensure data protection on our website, Google Maps is deactivated when you first enter our website. A direct connection to Google servers is only established when you activate Google Maps yourself (consent pursuant to Art. 6 (1) lit. a GDPR). This prevents your data from being transferred to Google when you first visit our website.

After activation, Google Maps will store your IP address. This is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission after the activation of Google Maps.

For more information on how user data is handled, please refer to Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Newsletter

If you have expressly consented, we will regularly send our newsletter to your email address. To receive our newsletter, you must provide us with your email address and then verify it. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data collected during the newsletter registration process will be processed exclusively based on your consent (Art. 6 (1) lit. a GDPR). You may revoke your consent at any time. To do so, simply send us an informal email or unsubscribe using the "Unsubscribe" link in the newsletter. The legality of the data processing already carried out remains unaffected by the revocation.

Data entered during the subscription process will be deleted in the event of unsubscribing. If this data has been transmitted to us for other purposes and at another location, it will remain with us.

Contact Form

If you contact us by email or via a contact form, transmitted data, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The processing of the data entered into the contact form is based exclusively on your consent (Art. 6 (1) lit. a GDPR). You may revoke your consent at any time. To do so, simply send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the need for data storage no longer applies.

1.2 Klarna

Our website allows payment via Klarna. The payment service provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna checkout solution), Klarna collects various personal data from you. Details can be found in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Cookies are small text files that your web browser stores on your end device. Klarna cookies remain on your device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transfer of your data to Klarna is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can revoke your consent at any time. Data processing operations that occurred in the past remain effective after a revocation.

1.3 Mastercard

We use the payment service provider Mastercard on our website. The service provider is the American company Mastercard Inc. For the European region, the company Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium is responsible.

Data processing is primarily carried out by Mastercard. This may result in data not being processed and stored anonymously. Furthermore, US government agencies may gain access to individual data. It may also occur that this data is linked to data from other services provided by Mastercard, where you have a user account.

You can find out more about the data processed through the use of Mastercard in the Privacy Policy at https://www.mastercard.de/de-de/datenschutz.html.

1.4 PayPal

We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. For the European region, the company PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg is responsible.

Data processing is primarily carried out by PayPal. This may result in data not being processed and stored anonymously. Furthermore, US government agencies may gain access to individual data. It may also occur that this data is linked to data from other services provided by PayPal, where you have a user account.

You can find out more about the data processed through the use of PayPal in the Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

1.5 Sofortüberweisung

Our website allows payment via "Sofortüberweisung". The payment service provider is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the "Sofortüberweisung" procedure, we receive payment confirmation from Sofort GmbH in real-time and can immediately start fulfilling our obligations.

When paying by "Sofortüberweisung", your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance, and makes the transfer. An immediate transaction confirmation follows. Your transactions, the credit limit of your overdraft facility, and the existence of other accounts as well as their balances are also checked automatically after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and data about your person. The data about your person includes first and last name,

The use of data collected automatically during your visit to our website is only for the purposes stated above. The data will not be used for any other purposes.

We assure you that we will not disclose your personal data to third parties unless we are legally required to do so or you have given us your consent beforehand.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, our website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

§ 2 Storage period

Personal data that you provide to us via our website will only be stored for as long as is necessary to fulfill the purpose for which it was entrusted to us. If commercial and tax retention periods are to be observed, the storage period for certain data may be up to 10 years.

§ 3 Rights of data subjects

With regard to personal data concerning you, as a data subject, you have the following rights in accordance with the legal provisions against the data controller:

3.1 Right to revoke consent

Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to revoke your consent to the processing of data in accordance with Art. 7 (3) GDPR at any time in the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Storage of the data for billing and accounting purposes is not affected by revocation.

3.2 Right to information

You have the right to request confirmation from us as to whether personal data concerning you is being processed in accordance with Art. 15 GDPR. If such processing is taking place, you have the right to information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making, including profiling, and, where appropriate, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed of the guarantees under Art. 46 GDPR regarding the transmission of your data to third countries.

3.3 Right to correction

You have the right to request immediate correction of any incorrect personal data concerning you and/or completion of incomplete data concerning you in accordance with Art. 16 GDPR.

3.4 Right to erasure

You have the right to request the deletion of your personal data in accordance with Art. 17 GDPR if one of the following reasons applies:

a) Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

b) You revoke your consent on which the processing is based in accordance with Art. 6 (1) lit. a or Art. 9 (2) lit. a GDPR, and there is no other legal basis for the processing;

c) You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing

We have made your personal data public and, in accordance with the above, are obliged to delete it, so we will take appropriate measures, including technical ones, taking into account the available technology and implementation costs, to inform data controllers who process your personal data that you have requested them to delete all links to your personal data or copies or replications of this personal data.

3.5 Right to restriction of processing

You have the right to request that the processing of your personal data be restricted (blocked) in accordance with Art. 18 GDPR. To do so, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data has been / is unlawful, you can request the restriction of data processing instead of deletion.

If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

3.6 Right to be informed

If you have asserted your right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right under Art. 19 GDPR to be informed about these recipients upon request.

3.7 Right not to be subject to a decision based solely on automated processing, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or similarly significantly affects you in accordance with Art. 22 GDPR.

This does not apply if the decision

is necessary for the conclusion or performance of a contract between you and us,

is permissible on the basis of Union or Member State law to which the controller is subject and this law contains appropriate measures to safeguard your rights and freedoms and your legitimate interests or

is made with your express consent.

However, decisions in the cases referred to in (a) to (c) may not be based on special categories of personal data referred to in Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or lit. g applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

In the cases referred to in (a) and (c), we will take appropriate measures to protect your rights and freedoms and your legitimate interests, which include at least the right to obtain human intervention on our part, to express our own point of view and to contest the decision.

 

3.9 Right to Object

If we base the processing of your personal data on the balancing of interests according to Art. 6(1)(f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, including profiling based on this provision. You can find the respective legal basis for each processing activity in this privacy policy. If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection according to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising, including profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21(2) GDPR).

You also have the option of exercising your right to object in connection with the use of information society services, irrespective of Directive 2002/58/EC, by means of automated procedures using technical specifications.

3.10 Right to Lodge a Complaint with a Supervisory Authority under Art. 77 GDPR

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right is without prejudice to any other administrative or judicial remedies.

The supervisory authority responsible for us is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen Postfach 20 04 44 40102 Düsseldorf

Kavalleriestraße 2-4 40213 Düsseldorf

Phone: +49 211/384 24-0

Email: poststelle@ldi.nrw.de Internet: https://www.ldi.nrw.de

Validity and Amendment of this Privacy Policy

This privacy policy is valid from February 9th, 2023. We reserve the right to amend this privacy policy at any time in compliance with applicable data protection laws. This may be necessary, for example, to comply with new legal provisions or to reflect changes to our website or new services offered on our website. The version in effect at the time of your visit applies.

If this privacy policy is amended, we intend to announce the changes on this page so that you are fully informed about what personal data we collect, how we process it, and under what circumstances it may be disclosed.